glow · ol · o · gy n.
the art of celebrating the
beauty in every woman

Frequently Asked Questions

What are your shipping charges? Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. For standard shipping, please refer to the box at the right for shipping charges. Please note there are no standard shipping charges on purchases of more than $150.00. Purchase Total Standard Shipping $0.00 - $20.00 $4.75 $20.01 - $40.00 $7.00 $40.01 - $60.00 $9.00 $60.01 - $74.99 $11.00 $75.00 or more FREE

How long will it take to receive my order?
All orders placed before 4 pm Pacific Standard Time will be processed and shipped the following business day. Orders placed after 4 pm will be considered placed the following day and will be processed and shipped within 48 business hours. Our standard shipping is Priority Mail through USPS. While it is not guaranteed, once shipped your package will normally arrive within 2-4 business days.

Can I expedite my order?
Yes. Please choose express mail during checkout or call 888.400.5454 for expedited shipments.

Please refer to the box below for express shipping charges.

All orders placed before 4 pm Pacific Standard Time will be processed and shipped the following business day. Orders placed after 4 pm will be considered placed the following day and will be processed and shipped within 48 business hours. Expedited shipping is Express Mail through USPS. Once shipped, your package is guaranteed either next day or 2-day delivery based on your delivery location.

Purchase Total	Express Shipping
$0.00 - $20.00	$24.00
$20.01 - $40.00	$28.00
$40.01 - $60.00	$35.00
$60.01 - $150.00	$48.00
$150.01 or more	$65.00

Do you ship outside the United States?
At this time we can only ship to customers in the United States.

When I make an online purchase, I see a discount code box. How can I receive a discount code?

• Every time you purchase products at glowologyskincare.com, you will receive a code on your receipt statement for a discount on your next purchase. We value your business.
• Recommend your favorite store to carry Glowology and we will send you a discount code.

What if I want to return Glowology product?
We stand behind our products 100%! If you are not completely happy with your purchase for any reason you may return it. We ask that you do so within 14 days of receipt. Simply send us the product and a copy of the original invoice. Please include your contact information so we can expedite the return.

Mail to:
Glowology
1702 Meridian Avenue, #311,
San Jose, CA 95125

How do I find a store that carries your products?
We are proud of all our retail partners.

How do I recommend a store that should carry your products?
Simply write us on-line. Be sure to include the name, address and phone number of the store you'd like to recommend. We will send you a discount code for your next purchase. Thank you for your support!

As a retailer, I am interested in offering Glowology products to my customers. Who should I contact?
You may contact us directly at 888.400.5454 for more information. Additionally, our wholesale application can be completed on-line and we will send you company information and product samples.